Admin- Client Engagement

Job Details

• Located: NO 102 JALAN PLATINUM 5/5 PUSAT PERDAGANGAN NILAI IMPIAN, 71800 NILAI, NEGERI SEMBILAN.
• Working Days: 6 working days
• Working Hours: 7.5 hours
• Number of Vacancy: 1
• Salary Range: RM1700-RM2100

Job Scope

1. Client Engagement & Communication
   • Act as the first point of contact for client inquiries (WhatsApp,calls, social media)
   • Respond to client messages in a timely, professional, and brand aligned manner
   • Follow up with clients on quotation status, design updates, and required information
   • Maintain strong client relationships by ensuring clear and consistent communication
2. Quotation & Proposal Support
   • Prepare and format quotations and proposals based on input from design and project teams
   • Ensure accuracy in pricing, scope, and item descriptions
   • Coordinate with internal departments (Design, Procurement) for required details
   • Update and manage quotation records systematically
3. Content & Promotion Support
   • Assist in preparing social media captions, posting schedules, and basic content planning
   • Coordinate with design team for project photos/videos for marketing use
   • Support promotional campaigns (Raya, packages, launches)
   • Ensure all content aligns with Eladeko brand tone and image
4. Internal Coordination
   • Liaise with design, project, and management teams for updates
   • Ensure smooth information flow between client and internal team
   • Highlight any delays, issues, or client concerns proactively

Requirements

• Minimum Diploma / Degree in Business Administration, Marketing, Interior Design, or related field
• 1–3 years working experience in admin, client handling, or related role
• Experience in interior design / renovation industry is an added advantage
• Strong communication skills (Bahasa Melayu & English)
• Confident in handling clients professionally (written & verbal)
• Detail-oriented with strong organizational skills
• Able to multitask and manage multiple client communications simultaneously
• Basic understanding of quotation preparation and documentation